Open Settings.
Launch VI Journey and open Settings from the sidebar. Settings is available independently of Vibe and Studio.
ACCOUNT & PURCHASES
Back to
your workspace.
Manage your connection and check Core access in the VI Journey desktop app.
Check your account.
Connect the account associated with your Core purchase. If another account is connected, disconnect and reconnect with the correct one.
Refresh your access.
Use the purchase refresh or restore control. If Core still does not appear, contact support before making another purchase.
WE CAN HELP
Purchase question?
Lost access?
Tell us which account you used and where you purchased. We can help you find the right next step.